Please find our full suite of policies below. If you have an issue or need to talk to our Clinical Lead about any of them, please book an appointment.

No.Policy
PS-PO-001Boundaries Policy for Counsellors, Facilitators, Volunteers and Staff
PS-PO-002Supervision Policy and Procedure
PS-PO-003Clear Desk Policy
PS-PO-004Clinical Note-Keeping Policy
PS-PO-005Data Protection, Confidentiality and Record Keeping Policy
PS-PO-006Client Assessment Policy and Procedure
PS-PO-007Placing Assessed Therapy Clients with Trainee Counsellors
PS-PO-008Weekly / Fortnightly Therapy and Planned Ending
PS-PO-009Suicide Risk, Follow Up and Client Safety Policy
PS-PO-010Code of Conduct for Counsellors
PS-PO-011Fire and Safety Plan / Fire Alarm Procedure
PS-PO-012Service Provider Vetting Procedures.docx
PS-PO-013Internal Complaints Policy
PS-PO-014Clinical Decision-Making and Delegated Authority Policy
PS-PO-015Personal Therapy for Trainees Whilst on Placement Policy
PS-PO-016Safeguarding Policy
PS-PO-017Medical Emergency Response Policy
PS-PO-018Risk Assessment Policy
PS-PO-019Grievance and Resolutions Policy
PS-PO-020Human Resources Policy
PS-PO-021Equal Opportunities Policy
PS-PO-022Provision of Letters and Evidence Policy
PS-PO-023Creating a Client Safety Plan Policy
PS-PO-024Notice Board, Leaflet Displays and Display Boards Policy
PS-PO-025Managing Inactive Volunteers
PS-PO-026Volunteer Drinks Policy
PS-PO-027Health and Safety Policy
PS-PO-028Framework for Working with Risk
PS-PO-029The Pride Shop Volunteer Behaviours – Code of Conduct
PS-PO-030Good Practice Guide
PS-PO-031Inclusive Language Around Substance/Drug Usage.
PS-PO-032Making Payments for Low-Cost and PWYC Clients
PS-PO-033Equal Opportunities Policy
PS-PO-034External Complaints Policy
PS-PO-035Client Endings
PS-PO-036Counsellor Recruitment, Induction and Clinical Authorisation
PS-PO-037Whistleblowing Policy
PS-PO-038Serious Incident and Critical Incident Policy
PS-PO-039Lone Working Policy for Service Providers

Book an appointment with our Clinical Lead click here.

Contract links

Client: Low-Cost (online or in-person)

Client: PWYC (online or in-person)

Client: Free